Practical information

Our labels

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As a guarantee of quality, the Château de Talmont is certified!

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Tourism Quality

 

Issued by the State, the Qualité Tourisme brand is a guarantee of high quality in terms of reception and service. stay. Our establishment has this mark of recognition. This means several things, including the following:

  • we have a staff attentive to your expectations and your comfort: we want you to make the most of your stay
  • we introduce a local destination
  • we provide a personalized service
  • our customer service is among the best (satisfaction questionnaire, e-reputation analysis, complaint handling, etc.)

This guarantee of quality is provided following an audit carried out by a mystery shopper. This client scrutinizes the establishment and submits it to a number of tests ranging from 250 to 600. Finally, the audit is validated only if 85% of the tests are confirmed.

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Cycling Home

 

In 2018, the Château de Talmont obtained the label Accueil Vélo !

From the cycle paths located nearby, come to the ticket office-boutique of the Château.

 

You will find :

  • a place to park your bike
  • a repair kit if needed
  • a locked cloakroom to store your personal belongings
  • possibility also to charge your devices (phone, tablet or other)
  • a refreshment point in the inner courtyard of the castle.

 

 

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TripAdvisor Certificate of Excellence

 

Every year, our visitors do us the honor of giving their opinion on the visit by writing a comment on Tripadvisor.

 

We are delighted to see that each year, the Château de Talmont wins the certificate of excellence, a guarantee of moments enjoyed in our company!

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Welcome!

 

The label Welcome! is a quality charter which aims is to provide a welcome English-speaking visitor in their native language.

 

Since 2022, the castle of Talmont is part of this label and make sure that all information inside and outside the castle are translated in english.